Some students have found creating another user account with "Allow user to administer this computer", restarting the Mac and logging with the new user account allowed them to start LockDown Browser. For Macs, you should check settings in System Preferences->Security & Privacy.ģ) We also recommend doing a complete power down and restart of your Mac.Ĥ) For Macs, the "a4 error" can be due to permissions issues with the specific user account on the Mac. Success in this class requires that you follow assignments as. ![]() These domains may need to be added as "trusted sites" in security settings on the local computer and may need to be added to network firewalls or routers. Exams will be given in Canvas using Respondus Lockdown Browser with Monitor. It's possible that your computer's security settings are blocking access, or you possibly have a firewall or anti-virus software running on your computer or network that is causing the block.ġ) Temporarily relax all anti-virus and firewall software on the computer and try the exam again.Ģ) Your computer, ISP, or network may be blocking access to the Respondus servers. If your computer and/or network is blocking access to this server, the LockDown Browser session will not be permitted to continue. To end an open program, select it and click End Task. The Task Manager displays any programs running on the computer. Since then, Adobe Photoshop improved with the release of its subsequent version, and soon it became the standard in digital photo editing. Windows Users: Press Ctrl-Alt-Del and select the Task Manager. LockDown Browser accesses this server in order to check if an update has been issued by Respondus. Follow the instructions below to determine if you have programs running in the background that may interfere with Respondus LockDown Browser and/or Respondus Monitor. When LockDown Browser starts, it must be permitted to access this server: ![]() This LockDown Browser-Mac error is similar to the LockDown Browser-Windows error discussed in the knowledgebase article, "Update server connection is blocked or not available".
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